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Privacy Policy

Last Updated: February 2026

1. Introduction

Bond of Colours (“we,” “us,” or “our”) respects your privacy and is committed to protecting the sensitive business information you share with us. This policy outlines how we collect, use, and safeguard your data when you visit bondofcolours.com or place a wholesale order.

2. Information We Collect

We collect information to fulfill commercial orders and comply with regulatory requirements:

Personal Identity: Name, Job Title, Company Name.
Contact Data: Billing address, Shipping address, Email address, Phone number.
Business Verification: Tax ID / EIN (for tax-exempt wholesale accounts), Reseller Certificates.
Transaction Data: Order details, product history, and payment confirmation (we do not store full credit card numbers; these are processed securely by PayPal or Stripe).
Technical Data: IP address, browser type, and cookies used for cart functionality and analytics.

3. How We Use Your Data

Your data is used strictly for legitimate business purposes:

Order Fulfillment: Processing payments, generating shipping labels (FedEx/UPS), and customs documentation (Commercial Invoices).
Regulatory Compliance: Maintaining “One Step Back, One Step Forward” traceability records as required by the FDA and FSMA.
Communication: Sending order confirmations, shipping updates, and safety alerts (e.g., product recalls).
Account Management: Verifying wholesale eligibility and credit terms.

4. Sharing Data with Third Parties

We do not sell your data. We share it only with essential service providers:

Logistics: FedEx, UPS, USPS, and Canada Post (for delivery).
Payment Processors: PayPal (for secure transaction processing).
Analytics: Google Analytics (anonymized data to improve site performance).
Legal Obligations: We may disclose information if required by law (e.g., FDA audit or customs inspection).

5. Data Security

We implement industry-standard security measures:

SSL Encryption: All data transmitted between your browser and our server is encrypted via Secure Socket Layer (SSL) technology.
Access Control: Access to business records is restricted to authorized personnel only.

6. Cookies & Tracking

We use cookies to:

Keep items in your shopping cart while you browse.
Remember your login details (if you select “Remember Me”).
Analyze site traffic patterns via Google Analytics.
Control: You can disable cookies in your browser settings, but some store features may not function correctly.

7. Your Rights (CCPA & GDPR)

Depending on your location, you have the right to:

Access: Request a copy of the personal data we hold about you.
Deletion: Request that we delete your personal data (subject to our legal obligation to maintain transaction records for tax/FDA purposes).
Opt-Out: Unsubscribe from marketing emails at any time via the link in the footer of our emails.